Electric vehicles are transforming commercial properties, from raising their value to aligning with ESG goals. In this episode, we discuss how EV chargers enhance amenities while examining the associated cybersecurity challenges. Learn how CRE owners can leverage cybersecurity practices like Zero-Trust Architecture and regulatory compliance to address risks and protect user data.
Zoe
So, Eric, have you noticed how, like, everywhere you go now, thereâs an EV charging station? Itâs crazy. Parking lots, shopping malls, even apartment complexes. Itâs like, everyoneâs jumping on the electric bandwagon.
Eric Marquette
Absolutely, Zoe. Itâs all tied to the fact that the adoption of EVs is skyrocketing. By 2030, some forecasts suggest that more than half of all new car sales could be electric. How we charge them has turned into a major considerationânot just for drivers but for commercial real estate as well.
Zoe
Yeah, itâs like, if your building doesnât have EV chargers now, it feels kinda behind the times. Like, who wants to rent that space?
Eric Marquette
Exactly. For property owners, EV charging stations are becoming more than just parking lot accessories. They're a value-add. An apartment complex, for example, can use them as a way to attract tenants. And businesses can market them as a workplace perk.
Zoe
Totally! Plus, itâs not just about keeping up with trends. Itâs also... whatâs the term? ESG goals, right? Companies wanna show theyâre environmentally friendly.
Eric Marquette
Correct. ESGâEnvironmental, Social, and Governance. Adding EV chargers aligns perfectly with sustainability efforts. Many organizations are incorporating them into their broader goals of reducing carbon emissions and promoting green practices. Itâs also a way to signal forward-thinking to clients and investors.
Zoe
Forward-thinking, yeah. And, like, it feels good, too, right? Youâre not just adding something trendy, youâre genuinely helping the environment. Oh, and I bet it adds property value too?
Eric Marquette
It does. Installing EV chargers is often seen as a capital improvement. That can make properties more attractive to tenants while increasing their overall market value. In competitive markets, itâs about creating a buzzâmaking your property stand out as modern and attentive to both convenience and sustainability.
Zoe
Itâs honestly genius. Youâre solving a real problem for drivers, making the property cooler, and helping the environment too. Win-win!
Eric Marquette
Win-win indeed. And for property owners, it's a relatively small investment compared to the immense potential benefitsâif done right, of course.
Zoe
Right, because no one wants to just slap some chargers in and call it a day. Thereâs a lot more behind it...
Eric Marquette
Exactly, Zoe, thereâs a lot more behind it than just installing chargers. A setup like this brings its own set of challenges, particularly with all the connectivity involved. One major concern thatâs come up is cybersecurityâitâs something we should definitely dive into.
Zoe
Oh, cybersecurity? Didnât see that one coming. Whatâs the deal with EV chargers and, like, hacking?
Eric Marquette
Well, think about it. These chargers arenât just plugged into the gridâtheyâre connected to the internet. They rely on it for everything from processing payments to user authentication. That means, just like any other IoT device, theyâre vulnerable if the right precautions arenât in place.
Zoe
Okay, wait. So, weâre saying someone could hack into a charger? Like... while my carâs plugged in?
Eric Marquette
Exactly. Itâs not science fiction, Zoe. Thereâs video proof of someone remotely taking administrative control of an EV charging station using just a smartphone.
Zoe
Shut up. Thatâs wild! What could they even do?
Eric Marquette
A lot, actually. They could disable chargers, block access, or worse, steal payment information. Many of these chargers use Bluetooth or NFC to communicate with your smartphone or credit card during transactions. If a hacker exploits vulnerabilities, they could grab Personal Identifiable Informationâor PIIâlike your payment data.
Zoe
Ugh, thatâs so creepy! So itâs not just about my car chargingâitâs also about protecting my wallet and, you know, my identity.
Eric Marquette
Exactly. And itâs not just individual users at risk. For building owners supplying internet connections to these chargers, the stakes could be even higher. If their network isnât properly segmented, attackers might gain access to other critical systems within the building.
Zoe
Jeez, Eric. This is sounding more and more like a thriller movie.
Eric Marquette
It definitely has elements of that, but there are preventative measures. Zero-Trust Architecture, for instance, is a highly recommended approach. It works by assuming that no device or user is trustworthy by default, and it strictly controls access to networks. This can dramatically reduce the likelihood of a breach.
Zoe
Zero-Trust? That sounds... intense. Like, you just canât trust anyone?
Eric Marquette
Not even the devices. The idea is to treat every connectionâwhether itâs from an EV charger, a printer, or even a thermostatâwith suspicion. That means constant verification instead of assuming the network is secure just because it was logged into once.
Zoe
Okay, Iâm on board with that. But what about the companies behind these chargers? Like, are they doing anything to keep us safe?
Eric Marquette
Thatâs a really good question, Zoe. Many companies are stepping up their game by integrating robust security protocols into their systems, but itâs not foolproof. At the end of the day, it also comes back to being proactive. Property owners, developers, and even individual users... they all need to think critically about the technology theyâre trusting and how itâs being implemented.
Zoe
Yeah, and that means itâs not just about grabbing the first EV charger on sale, right? Youâve gotta look at who made it, what their security protocols are, andâoh, and whether theyâre meeting compliance standards like PCI. Did I get that right?
Eric Marquette
Exactlyâyou nailed it. Compliance isnât just some bureaucratic checkbox. Itâs there to protect businesses and users alike from cyber threats and potential legal trouble. If youâre dealing with PII or payment data, thatâs a responsibility you canât afford to ignore.
Zoe
Totally. And like, the trust factor, too. If tenants find out thereâs been a security breach? Oof, thatâs a tough one to recover from.
Eric Marquette
Absolutely. Tenants want to know that theyâre in good hands and that the infrastructure in place is safe. This is the kind of thing that can make or break a building's reputation. Thatâs where partnering with cybersecurity experts comes in.
Zoe
Oh, like 5Q, right?
Eric Marquette
Exactly. They specialize in bridging the gap between commercial real estate tech and cybersecurity. By analyzing the risks, implementing strategies like Zero-Trust Architecture, and staying ahead of compliance standards, they offer tailored solutions that fit any budget.
Zoe
And it sounds like they kinda turn cybersecurity into something manageable, instead of, you know, this giant overwhelming thing you wanna avoid.
Eric Marquette
Thatâs the goal. Taking smart, informed steps now can save a lot of headachesâand moneyâdown the road. Itâs all about building a cyber-resilient foundation that supports innovation instead of stifling it.
Zoe
Okay, I love that. âCyber-resistant foundationââcan that be my new motto?
Eric Marquette
Itâs a good one. And honestly, it ties back into everything weâve talked about today. EV chargers are more than just outletsâtheyâre part of a bigger ecosystem that has incredible potential, as long as we donât overlook the risks.
Zoe
Exactly. So, if youâre a building owner out there listening, do your research, get a secure setup, and make sure youâre working with people who know how to keep you protected.
Eric Marquette
And remember, the key is staying one step aheadâbecause the technology and the threats are evolving every day. Together, we can embrace innovation while staying safe. To learn more about these services, visit 5qcloud.com
Zoe
Love it. And thatâs all for today! Thanks for listening to Bricks Bytes. Eric, as always, such a blast chatting with you!
Eric Marquette
Same here, Zoe. Until next time, take care and stay curious. 6525 The Corners Parkway
Chapters (3)
About the podcast
5Q's Podcast, Bricks & Bytes provides short but informational episodes about the intersection of technology and cyber security for CRE organizations.
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